Delta Home Protect Reviews

 
Delta Home Protect
Delta Home Protect

Delta Home Protect Online Insurance Reviews

DO NOT BUY ITS POLICY BECAUSE OF PLEASANT SALES EXPERIENCE. TRY TO CALL THEIR CUSTOMER SERVICE FIRST, VERY SELDOM YOU WILL GET TO SPEAK WITH A REP, LEAVE A MESSAGE AND SEE IF THEY CALL YOU BACK. My A/C went down, emailed Delta and they send a contractor here to estimate. There were no further notification from either one. I called the contractor, he said Delta need my maintenance record, I mailed Delta told them I have no. There was no response from Delta. Called customer service, the lady said, it is not covered if there is no maintenance record. I told the lady my copy of contract says if no maintenance record, the coverage is up to $150. The lady asked me to mailed Delta my copy of contract, I did so on Aug 30th, there was no response since then, It's been a month and I called more than 10 times, only 2 times got answered and the reps said they will ask their underwriters to contact me very soon, there is no still no calls from Delta. The other times I called, it takes a long time to be transferred to a recorder, I left my info, still not calls from Delta.
Just purchased the warranty, however very impressed with the customer service, price and other customer reviews....fingers crossed
I bought a home protection warranty in August, 2016. Paid $560.00 , the entire annual price of the warranty. It sounded very good and originally had good reviews. I tried to call them in October about my spa. To my surprise, the phone number was no longer in service and the website was "temporarily down". I started reading other reviews where the same thing happened to lots of other folks. I WANT MY MONEY BACK AND I'M SURE LOTS OF OTHERS DO!! WHERE DO WE FILE A FORMAL COMPLAINT??I'm thinking I'll start with our state Attorney General.
I live in the New York City area and Delta Home Protect is my 4th home warranty company. I have had Choice, Select and AHS the past few years and it was getting to a point of frustration that I almost decided against home warranties in general. Then, I found Delta, they offered fair pricing and I felt at ease on the initial call with the sales guy as he was not pushy, unlike the other companies I've had. So I decided to try them out. It has been about 6 months now and I could not be more satisfied with the level of service and care I have received. I mean even the sales guy that sold me the policy went out of his way to help me on an A/C claim. Who does that? I will be renewing my policy this summer and will bring my other properties on as well. I highly recommend these guys.