Farmer Brown Reviews

 
Farmer Brown
Farmer Brown

Farmer Brown Online Insurance Reviews

Erich F. what a remarkable agent you are! I want to add that I have never had this kind of service from any agent on behalf of an insurer…for as long as we have dealt with you, your correspondence has been consistent and clear around expectations and deadlines.
Working with Giovanna Santamaria has been great. We have been insured with her for almost a year and the customer service couldn't be better.
Professional service and care. I would recommend Farmer Brown for your insurance needs.
I just start my business and me really lucky to found Farmer Brown insurance and especially Renzo Figueroa. he was a great help and dedicated person who has helped me during to obtain the best insurance to my business he made everything looks easy, thanks a lot and is was a pleasure do business with you guys.
Chelsea helped us out immensely with figuring out what insurance would be right for us. She explained what would be included in our policies and what we should look into getting extra coverage for I will be recommending her to anybody who is looking for insurance.
Awesome company Sandro helped me with the best insurance for me!!!
Excellent service!!!!!!
Outstanding customer service!
Great customer service. Tom Ponsot and his team are on time and responsive.
Thanks to Peter I was able to get my insurance on time. 100% recommend
I have been doing this for years and Renzo Figueroa is by far the easiest and most efficient ever! Not going anywhere now!
I would truly recommend this company to anyone. My agent Trudy Vargas Is always very pilot when I speak with her. Also, if she is not available when I call she always calls me right back. Very good to their customers! Highly recommended!
Definitely I would recommend this very professional company to anyone.
Good service fast and friendly.
Great great great
Spoke with Jim and he was very helpful and gave me a great quote.
I just started my business last year and let me tell you, it’s a learning experience. Chelsea was so unbelievably helpful when it came to explaining the policies, what they provide and just walking me through the process. Without her I would have been lost - such a great team. Thank you for everything
Really appreciate these guys, I own a roofing company and not many insurance companies even offer GL policies for roofers. Kat Zapata does a great job as my commercial account manager too. Would recommend, especially if your line of business isn't offered policies by most carriers.
I've been with farmer brown insurance since 2009.a 1customer service always.the only solution to all your insurance needs
To anyone, I would recommend this company. Excellent customer service, professional and proactive. Definitely Five stars.
Rhea was fantastic. Fast, responsive and helped ensure that I got the kind of coverage I needed
Very bad servise
I’ve been using Farmer Brown Insurance since 2012 for my business insurance. During that time I’ve had the pleasure of dealing with Tom Ponset. Tom has been great to work with! Always responsive to any questions or concerns I may have. I highly recommend Farmer Brown and Tom Ponset for any business insurance needs you have.
I had an Extremely Pleasant and Informative initiation to this policy Offered by Farmer Browns Through a very Professional and Concerning Member of Farmers Brown By the name Of Ms. Gill. Her determination made this possible and I'm Very Grateful for her Assistance. Thank You Farmer Browns for the opportunity and Thank You once again Ms. Gill.
I have received multiple calls saying my policy was being cancelled due to lack of payment. I had cancelled my original policy for a more inclusive one, both policies were through Farmer Brown. This notification was for the original policy that I had cancelled. On the first occasion I paid the amount due plus a late fee for the "overdue" bill. I was concerned about losing the policy for my business as that would have lead to me losing my contractors license. However, after investigating the transaction, I realized it was for the old policy I had already cancelled. I tried to get reimbursed for the payment to my cancelled policy and was told they couldn't reimburse me but that they would make sure to put it in the files that I had already cancelled the policy and did not need to make future payments. At this time, I am very disappointed that I paid money to an insurance company that wasn't even insuring me at the time, yet is unable to reimburse me for the payment. Additionally, I received another call yesterday, about a month after this initial payment, asking me to make a payment (including a late fee) to the same policy. Fortunately I caught the mistake but I am disappointed that had I not looked into it, I would have made another payment for a cancelled policy. I hope this is the last call. When my current policy ends I will be taking me business elsewhere.
Great prices for home insurance and a great group of people to deal with. Thank you for your service.
Thank you Erich F. for professional help.
Gio Santamaria helped me get my home insurance fast. She had all the information I needed and was very knowledgeable and professional. Thanks for your great service Gio!
I had a great experience with this company. Sandro helped me find my BR ins. fast.
your payment plan needs to be revamped
Very responsive, very knowledgeable.
I was so worry about a scope of a coverage. Marianna explained to me and now i don't have anything to worry about. If you need help with your insurance in English or Spanish, Marianna will be able to assist you. I have not doubt about it. Good job Marianna.!! and thanks for your help.
Competitive pricing and always a please to talk with. Handle things quickly.
I recommend Trudy Vargas as an insurance agent. She was instrumental in getting my business off the ground and running with no hesitation. She is quick to respond with any questions or concerns that I have, very informative, professional and friendly at the same time. I look forward to our relationship growing in the years to follow. Having her on my side brings peace of mind to myself and my company. I encourage you to reach out to her for your insurance needs,
Chelsea was extremely helpful and timely with getting us a quote. Best experience I've had with an insurance provider.
We work with Renzo on a weekly basis. He is very polite, professional and fast. The customer service at Farmer Brown is top notch and I would easily recommend them to anyone.
Very helpful people willing to help you. Phone calls are always returned in a timely manner. I would recommend them to anyone.
When ever I need a certificate of insurance all I have to do is email them and within 30 minutes it is emailed off to the customer. Any questions I may have are always answered immediately and professionally.
Excellent service, quick, knowledgeable and efficient. I would recommend.
Great service from Ivy and team on my builders risk insurance policy. They offered flexibility that other insurers did not and were great to work with. I received a follow up call weeks after to ensure I was happy with the service.
Fast response and professional
Always very responsive and great group of people to work with. Thank you all!
Farmer Brown has always been responsive to any requests we have made, very competitive in their pricing and easy to deal with.
convenient, good price, my agent is very friendly. Thank you
Great service and great prices. Couldn't be happier.
Erich F. was polite and helpful. Extremely professional efficient an friendly service. Listened to what I needed and understood how to help me. Brilliant.
great company, will use again!
Trudy was awesome...she responded quickly with a very competitive rate and was able to answer all my questions about coverage! I would definitely recommend her as anyone's insurance agent.
Great Insurance Company to do business with.
Anna Acosta did a great job setting my Painting Company up with affordable insurance!! Thanks Again Anna!! Lanningham Custom Coats
I am receiving unacceptable experience from Farmer Brown. I can never get a question answered or anything taken care of. My account goto person has changed did not even know until I needed something done and it is a big mess still not taken care of. Company lost close to $40,000.00 because I could not get a Certificate of Insurance emailed to me. Still never received it a month later. My company changed it's name the end of Aug 2018 still waiting for my new policy packets to be sent to me. The payment is still coming out of our account every month. We purchased a Ghost Policy and paid for it. The new person that has our account is telling me there is NO such thing and I received a bill from Travelers for $3955.00 then another one for more then that. The harassment by travelers with mailing letters of cancellation and arguments with my rep from Farmer Brown is completely unacceptable, rude and unprofessional. An now we are getting Audited for workers comp. which I am ok with nothing to hide. The rep and Travelers need to work together get stories straight and do their jobs!!! Very Dissatisfied.
The gentleman was very professional get back to me when they said they would did the job that I needed thank you
Excellent customer service! I could recommend them to everyone who is interested insurance.
When I had communicated with Mr. Erich F. he were professional, informed and exceptionally helpful. I just want to thank you for your professionalism and support.
Outstanding young man,profesional skills .Thank you Derek for all your help.
Renzo Figueroa was very helpful and straight to the point. He got me cover within 2 days, so I can start my project smoothly.
Farmer Brown has been a great company to work with . Farmer Brown has always been there for me and I will continue to use them based upon there up most loyalty to there customers . Farmer Brown is always responsive to all questions I need answers to . Thank you farmer Brown for being there for me T
Good evening I want to say it was pleasure speaking with Jim he was very formal and direct on all the question I had. He led me in the right direction as far as my new policy.
"pleasure letting FB handle my insurance needs. Thanks Kat for your efforts in finding me an affordable policy couldn't ask for more"
Erich F. was a Great help sorting my insurance out, fantastic communication, many thanks, hope to renew again next time.
Very good service, thanks Marianna M
Amazing service and support. Highly recommend!
Exelent service and giovanna santamaria help me a lot with everything highly recomend.. thanks
Erich Frank has been excellent. My favorite is how responsive he is. Best insurance agent I have ever used Thank you
Giovanna was very helpful and accommodating. We look forward to working with her and would definitely recommend her to others.
Trudy has a great disposition and excellent service. Our latest business transaction was successful as always. I would do business with her at anytime. M. A.
Chelsea was very helpful, in finding me insurance to cover my business needs.
Very professional and fast response for ur quotes. Best price I have quoted.
Erich F. help me get the insurance that I needed. Highly recomended
They always help me fast and when i need a new COI for a customer, they send it within an hour. Thank you Farmer Brown
Erich F. gave me an excellent service, he always found me better deals than I could find myself.
Always available to help! Even on a last minute calls! Best prices and service!
Your service, and the way you helped me was absolutely fantastic. No complaints and I highly recommend Mr Erich F.
Giovana Santamaria was very helpful and did a wonderful job. She was there every step of the way, and made sure that I got what I needed as fast as possible. I gave 4 stars for the excellent service that I received from her. I would've given 5 stars but the finance company is still trying to bill me every month after I had already cancelled months ago. But overall, great job Giovana.
I got some decent savings on insurance here, and thought I'd say thanks. Tony was such a great help and I don't know what I would've done without him!
Excellent customer service that cares.
Gentner Iman provides outstanding customer service! Always, prompt and courteous. I would recommend using this company for your insurance needs.
My agent, Chelsea Quinn, has always been very helpful and responsive - she’s helping our business grow!
Erick F was awesome, highly recommend him, best guy for the job,
Very good business, easy to talk to gets back to me everytime I need them, Im very satisfied.
Best service ever, Sandro answered all of my questions and got me the lowest prices, I strongly recommend you ask for Sandro!
This company has great customer service representatives. I spoke to JIM and he helped me find the best policy for my specific needs. Very informative and knowledgeable.
What a great customer service I got from Julia Cuering! Thank you for your help!
Erich F. was very friendly and helpful offering good clear information and, also, good policies at good prices.
Tom is easy to work with, he knows what I need for insurance and he helps every step of the way