Ok so where do I start. First off this is by far the worse renters insurance I've ever had in life. The adjusters are very unprofessional, they do not work diligently for you and never call you back with status updates. I called my adjuster for 4 weeks straight, requested to speak with her manager and everything and was just given the run around after all their false promises kept failing.
I had a theft claim, that was worth well over 5,000 in value, but these folks bull crapped me around, fed me 1 million excuses as to why they were only able to pay me $433. I submitted every document they asked for, from pictures, to receipts and even the police report. I am utterly dissatisfied with this company and will not be spending anymore money with them and do not recommend that anyone else does as well.
My claim was promised to be finalized in no more than 30 days (which is expected)... Hell it took almost 3 months, only for them to say they could only pay 433 dollars. And lastly, this is isn't even through Geico directly, it's a 3rd party company which was also misleading. Moral of the story, DO NOT spend your money here.