Progressive Renters Insurance Reviews

 
Progressive Renters Insurance
Progressive Renters Insurance

Progressive Renters Insurance Online Insurance Reviews

Overall, customer service was a pleasant satisfactory experience. They were always available and answered any questions I had readily. Also, claims processing was satisfactory. I had no major problems whenever a claim was being made. I can trust them and don't think they will cheat me. The progressive policy options were fair. They may be a little too expensive, but where I live it is good quality for what you're paying for. Progressive coverage is decent. I can feel confident that I am covered fully and feel confident driving on the road every day. My state needs full coverage plus more so I know I can rely on them.

I've been with this insurance company for a long time and have had nothing but repeated good experiences and rates. I've had to go through an auto claim with the same insurance company and it was the best experience I've ever had with insurance. It was easy and the turnaround was super fast. They are fair and competitive. I like that they offer ways to save through bundling your services and they are also one of the cheapest options out there for the coverage you get. Also, everything is standard and what you would expect from a provider and everything is priced well.

I actually have two stories to tell about Progressive. The first is when I had set up my roadside assistance with them, I asked when I would be able to use my service. They had said in about a day or so. I said, "Well what if something happens and I need the service and I need to use the service today while I am driving (which it did)?" The rep said that I would not be able to use the service. I then asked "well am I not paying for the service as of now when I sign up for it?" She says yes. So I say then, "I should be able to use it if something happens right?" She tells me no. I then ask to speak to a supervisor.

Supervisor gets on the phone and explains to me that if it's a preexisting issue they will not cover it. I say I understand and hang up. Well, on my way to bringing my kids to school I get stuck in an icy snow bank backing out of an area where I was trying to turn around. I call Progressive's roadside assistance and they are trying to deny me service. I spent an hour in my vehicle with my children arguing the situation, went through 3 different employees till they sent help for me.

Mind you I have to pay $200 a month for liability with this company and they were hesitant to send help. I was livid. Also, I had tried to put roadside assistance on my policy a week prior when I paid my bill and the rep told me that they were not able to do it at that time, I would have to call back 24-48 hours after. Ridiculous. They tacked on an extra $70 on my bill this month because I did not sign a waiver for paperless billing. In which I didn't even know I had to do. And they don't even offer renters insurance. This is the worst insurance agency that I have ever gone through and I cannot wait till my policy is up so I can go back to State Farm! I would never recommend this company to anyone!

Their customer service is a bit pushy on upselling. I didn't need the amount of coverage I was sold and My premiums would have been a decent amount lower had I been sold the appropriate coverage. They do have a wide variety of policy options available. I was not told about many of their cheaper options. They offer a lot of coverage, most of which was way more than what I needed. If you are renting a house this is probably perfect for you.

From the feedback of the policy and agent it was top quality. The agent was very helpful and answered all questions we had based on our insurance rate although we did find insurance cheaper at a different agency. It was a positive experience when we were provided the numerous options to chose from. Quality coverage options at reasonable rates. Overall there were many policies available to us based on our needs. The options provided to us were very useful and reasonable. We got to choose and be very independent with what options we wanted.

Progressive, like many of the other big insurance companies, offer many policy options. Auto, motorcycle, boat and homeowners are just a few of the option available with Progressive. Also, Progressive provides liability insurance and the tenant's personal property is covered against named perils such as fire, theft, and vandalism. The customer service of Progressive has been great so far. Any issue I have had was taken care of quickly and with ease. I made the right choice in choosing the insurance company.

I don't like how they cheat me out of money. I was supposed to get a claim of $1638 and they took $1000 out and now giving me 638 which is it's not right because 638 do not cover my property damage.

I would say that this has been the most scariest situation of my life. Customer service helped me get money for the fire that had happened in my apartment and they were there every step of the way. It was kinda tough because I was in a rough state at this point. But the rep was there to help me file a claim and get money to get my stuff back and get my life back to the way it was before that situation happened. There were a lot of policy options to go through but I can't remember which option that I used because I had changed my policy not too long ago. I have the renters coverage and I'm so glad that I had this. It helped a lot in my situation and if I didn't have this I don't know what I would do or where I would be. They helped me get back on my feet and I am very grateful for them.

One time I forgot to renew my insurance so I called them and everything was fine. I was not penalized for being a few days late. I was happy with that experience. I have never processed a rental claim with Progressive but I have through their car insurance. They processed the claim quickly and paid for my car repairs. They have a lot of different choices depending on how much you want to pay. There are more than enough policy options. I am happy with the selection. I am happy with the coverage. Depends on how much you want to pay depends on how good coverage you get.

I've not been pleased nor displeased with previous customer service with Renter's Insurance. I have never had to file a claim, so my interaction has been minimal. I can not speak to the claims processing. Luckily I have never had to file a renters insurance claim. I have other insurance through Progressive as well and have had speedy processing of those claims. Pretty straight forward options with easy to understand variable levels of coverage. Rates are proportional to the amount of coverage requested. The renter ultimately determines the worth of their property and how much he/she is able to afford for the coverage.

I never had any problems with their customer service. Everything was dealt with online. It was great. I really appreciated that. I thought the policy options were just fine. I got basics covered but that's exactly all that I needed and wanted. The options on my rental coverage were adequate. I never had any concerns or problems of any kind. I would recommend them for coverage on rent because they're a great company overall.

When it comes time for renewal of renter or auto insurance, I see the price change of 25%. I called Progressive and they told me it was because of storms, floods, thefts and accidents in my area... That’s why my insurance went up by 25%. The place where I live is a very quiet neighborhood with a very low crime rate and never heard about floods in 10 years… I canceled my renter and auto insurance and will never go back to Progressive again.

Have been with this company for over 10 years, Have never had a problem with them. They are kind and very professional, I would recommend this company to anyone that is looking for a good company, you will not be disappointed. They take care of their customers, if you have any questions, they are more than happy to help. And they always ask if they have met your needs, and go that extra mile to make sure you are happy with their service. And they also ask what if anything they can improve on.

Their customer service was rude and when you would ask a question you would get the feeling they didn't want to be bothered by you and sometimes you never got the answer. Their claims process was very drugged out they took forever. I would never recommend this company to anyone. It was a bad experience for me. There was hardly any policy options. Then again if there was something you was interested in, they would try to discourage you and try to get you to accept what they wanted. Their coverage was a total joke. You will not get coverage that you deserve. It hardly covers anything. You would be better to go to a different company that would take care of all your needs.

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