Progressive RV Insurance Reviews

 
Progressive RV Insurance
Progressive RV Insurance

Progressive RV Insurance Online Insurance Reviews

We used Progressive to insure our motorhome. Every year, the premium went up even though we had never filed a claim. When the renewal came up in Nov., they had increased the premium again. I called to find out why and they just said, "That's just the price to insure your RV if it has to be replaced." Then the rep started asking where we kept the RV and I told them it was stored in a gated and locked facility with an on-site resident manager, which is where we have stored it since we bought it in 2014. They asked the zip code. Then told me it was a risky area. When I hung up the phone, Progressive sent me an email informing me they were increasing the premium an additional $246.00! We insured our RV with another company and dropped Progressive. Terrible way to do business. Don't use them EVER. There are plenty of better choices out there.

I had an accident with no problems from claiming. They did exactly what was promised. I had no unusual issues. I would continue working with Progressive in the future without fear of possible problems. I appreciated the professionalism of the company. The representative really helped to calm my fears. I received fast, accurate, and a very punctual response. I truly appreciated the help I received. I like that I am able to pick what insurance parts of the policy that I wanted and wasn't pushed into purchasing parts of a policy I didn't really need to use. I felt completely safe that I was sufficiently covered. I really liked having that peace of mind in place.

The process was amazing with this company. For me is the best one right now in the market to get for RV and any other vehicle. It was so easy to get and the prices was the best. The people there were amazing, helpful and they were trying to help me with any questions I had and they answer right. I would recommend this insurance. I thought that the policy rules were the correct ones for the insurance I was trying to get. The person that was helping explain to me everything and I was able to understand every single policy. The coverage I got was amazing for the price I got for the RV Insurance!! The coverage I got was great for the monthly payment I have to make.

I purchase insurance for my RV. Something flew off a truck while traveling on the highway and hit my RV. I ran whatever it was over put a claim in because it caused a blowout damage my tanks and Progressive claims it was an accident and raise my premium. Not even one time free accident forgiveness but it was not an accident. Something flew in front of me and hit my tire. You cannot avoid 54 ft long RV towing a car doing 62 miles an hour on the highway. It's hard to avoid when something flies in front of you so I get punished. I do not recommend this insurance company. I will be canceling and never in my lifetime use Progressive again. They come up and find all these little hidden clauses to protect their self.

This is the third rv I have had insured with Progressive, never had a claim until now. Basically a water line broke on a trip, by the time it was noticed the rv was flooded. Insurance co said it was "conditionally denied". They want me to remove everything, take it to a dealer 2 to 4 mo. And then they will decide! I have a full timers policy. Dealer said it's totaled and don't do it. They have seen it before and ins. Co. Will wangle out of repair. I am 70 yrs old and handicapped... Thanks Float.

Easy to file, simple and clear. I didn't have any problems with filing a claim. They took care of everything. Customer service was very helpful, easy going, intelligent. They were very knowledgeable, made me feel like I am important. And I felt that they care. Great policy options. I choose a policy that fits my needs and wants. They have many different policies. Was easy to understand. Policies are clear. And they explain it to you if you ask.

Progressive is a great insurance company that puts their customers needs first before anything. They care about their clients and their situations. I would recommend them to anyone looking for insurance for any vehicle.

I have one particular agent I use for claims.. She remembers who I am, what I need/have and when I've filed claims she has always been very helpful with the paperwork making it stress free. Very professional, attentive and they have always gone above and beyond when I needed help. In the 15 years I have used Progressive, they have never once steered me wrong. They always manage to find me the best rates for all my needs. The policy options are much like any other insurance company. That is not a bad thing. I can count on my policy meeting my needs. When I switched companies, it was fantastic to be able to get the same coverage. My coverage needs are met easily with Progressive. The ability to bundle my insurance needs for better pricing and coverage is an added bonus. Thankfully my agent took the time to help me find the best possible coverage for the best price.

I've had Progressive on our RVs for over 15 years. Today we were in AZ and it had snowed a couple of inches. Driving the car on to the tow dolly I put the brake on and because of the snow it slide off of it. This left the frame sitting on the tow dolly. My husband had spent over an hour in the cold trying to figure it out. I decided to call Progressive. After going through all of the prompts Jordan was on the phone, told to use my cell phone number as my claim number. He put me on hold and the call was disconnected and he didn't call back even though the claim number was my cell. Called again and went through the prompts, a live person came on and said I needed to speak to roadside assistant, really I didn't know that. She gave me the number to call in case we are disconnected.

The transfer went to voicemail and asked if my call was important. Called the number given and again leave a message. Called the original number going through all the prompt, again needed to be transferred. So I get Mya, very nice but couldn't understand the situation. She spoke to her supervisor and said it was a liability they couldn't risk. Waited forever for her to get a superior to talk to, now I am on hold again forever. Supervisor again said too much of a liability, so what am I paying insurance for.

Again transferred to the claims department waited forever and finally gave up. By that time my husband figured out how to get the car off the frame and wheels back in place. So the question is why is Progressive subletting their Roadside assistance. Why was it so hard for them to understand it wasn't a big deal for them to help us. Why would I need to file a claim and hope they pay for it. Why wouldn't a tow truck be equipped with equipment to help us. I will be looking for a new insurance company. God forbid this was something serious. Extremely poor customer service. Shame on you Progressive.

I bought an older Class A 5 years ago. Last year I had listed it with a consignment facility in Nevada as I was moving to Oregon. After 8 months they were unable to sell it so I went and brought it to Oregon. I noticed a large crack in the upper corner of the windshield and right after getting it here there were several large rain storms and I was unable to get the cover on. I contacted Progressive to file a windshield claim. Initially I was told, "No problem. Safe auto with the out to do it," however when I mention there was some water damage inside due to this rain they said, "Oh no. You need to now highly different claim."

The adjuster contacted me and told me since this was a new policy they had to do a thorough investigation. I have been with this umbrella of companies since I purchased the RV however they have changed my provider multiple times due to the previous provider no longer covering RVs. They have now denied my claim stating that it was previous damage and that the windshield seals were bad which is what caused the windshields to crack. From what I've been able to ascertain this is now going to cost me over $4000 when just to fix the windshield. It's my opinion they convinced me to finally claim so they could then deny it. Eventually it will get fixed and I will sell the coach. My advice to everyone else stay away from Progressive.

Claims processing is very easy and it does not take very long at all. They come out and check the issue and within just a couple days it is finished. Customer service is great. They are very helpful. They dont put you on hold and leave you there. They are very good at their job. They help you with the issue and answer any and all questions you have.

Their policy options are great. They explain everything to you in words you can understand easy. They dont try to hide anything at all for you. Their policy is very cut and clear. Through them you have several options for coverage. You can get the bare minimal to the better full coverage. Their prices on coverage are far and affordable. Anyone can afford them.

I loved how they took care of our insurance claim when someone broke into our rv. I would recommend to anybody who wants to get care of in the long term. Customer service was awesome. They answered all of our question and they responded back very quick to all of our answers. I loved it. My agent took care of us. I would recommend them to anyone who is need of help. Their rate policy was perfect. It wasn't too expensive for us. The customer service was perfect and how they dealt with the situation was just what we needed just in the right time. Their coverage was just perfect. I was just right on the spot. They were there when we needed them. I love how all I had to do was call and everything was taken care of.

It's taken over a month to get our claim determination, and we did all the work, including sending photographs and initiating calls. We still don't have the written answer. They never did send us a policy, though it's downloadable (did I know that then?), and we got hung on a stupid exclusion, which, even had I read the policy through would never have made a dent. Ok, that's my fault - but why did it take over a month to tell us we weren't covered? I think they owe us for our time.

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