Proliability Reviews


Proliability Online Insurance Reviews

Thank you for the ease of application renewal for SLP's. Janet
Great customer service. All questions answered
Staff was helpful and professional. I would recommend them to others in healthcare.
The speaker was very helpful and made the information very clear
Easy renewal process! Super fast and excellent coverage!
Wasn't thrilled about this particular situation.
My experience was great! I was able to renew my insurance without any difficulty!!!!
The site was pretty easy to work with. However, the culminating screen was an instruction to call Customer Service and give them a ticket number. Well, that sounded like an "error notification" to me. In following up, I found out that it was not the case. I can tell you it took 20-minutes to find that out. In my opinion, it should not have been so.
Easy to use site. Got my questions answered in the FAQ's section
I've never had to file a claim, fortunately, but when I've had questions in the past the representative was knowledgable and responded immediately. The online policy renewal process is simple and easy. It's nice knowing that Proliability "has my back".
I had a great experience. Everyone was helpful and timely in getting me the services and policy I needed.
helpful and quick
I emailed requesting a refund because my job covers me but no one replied. Horrible customer service & pointless. Don’t use them!
After I filled out my free quote online, I received a quick follow-up email from an employee, but the email addressed me by the wrong name which I found very strange. When I called that employee wanting assistance, she didn't realize that she had even sent me that email and asked who I had been assigned to. We ended up speaking on two occasions, and when I called back the second time (an hour after the first conversation) she had forgotten who I was and didn't remember any of what we had talked about. I'm happy with the coverage and cost of the plan, but I was very unsatisfied by the customer service. I definitely did not feel like a priority.
Straight forward information, easy to renew and very affordable.
Very professional and friendly.
Ease of use to renew, great coverage for a great price
I previously had insurance through Marsh and then lost track of the company as they lost track of me. I was delighted to find them again and start my insurance back up. Everything went smoothly, efficiently and friendly! thanks
Could not remember my security questions to reset my password. The gentleman from customer service stayed on the phone with me and walked me through what to do. He was very patient with me and made sure I was actually logged in before he ended the call. I was very pleased!
Thank you. Very easy to renew online.
excellent coverage and cost
Highly recommend
Easy and efficient process for coverage.
The agent I worked with was knowledgeable, and very friendly and pleasant to work with
Very easy to choose the right liability coverage for me
Quick easy and affordable. Thank you.
Easy to renew coverage!
I had a little bit of problems changing my password, but once I finally was able to, everything went well.
Brief and clarified information, as well as friendly customer service.
Had to reset password. When I went to sign in with the new password it said it was incorrect. Took forever to login, got an error message and had to restart the whole process. Took much longer than it should have just to renew my coverage for another year
Easy and afforable too set up. Thank you to ASHA for the suggestion.
Matt, the agent I worked with was knowledgeable and understanding. He helped me work out the best liability for my needs for a small speech therapy practice.
Thank you for your help. I am new to your company as I have switched carriers.
poor website
Thanks! Excellent services
I appreciate it how convenient and easy it was to renew my malpractice insurance for school.
I have never spoken to such friendly customer service representatives with any company. I have never had to wait longer than 1 minute to talk to someone and they are always so knowledgeable. I don't dread calling them when I have a question like I do other companies!
Great coverage, easy to renew
Several colleagues recommended Proliability to me for my professional liability insurance. The customer service was excellent. I felt all the representatives I talked to were friendly and understood my needs. The sales rep assigned to my case took time to remember me between contacts and took time to explain anything I needed further clarification on. Best of all, the price was very affordable and lower than any other quote I received.
No complaints. I've used this company for years and never had a problem.
Web site and phone contact need to be better coordinated. The third person I spoke with was excellent. and walked me through the web site
Could not change address
Professional and helpful, thank you.
prompt, helpful response; affordable quote
No problems, smooth renewal every year.
Always easy to renew, no issues with this company so far.
After many years of being a customer, I appreciate the respect they show in reminders, billing and communications. The renewal process is very easy and convenient. Thank you for your attention to detail and customer service.
Had a very positive expierence with an employee named Ryan E. He was very helpful and knowledgeable and helped me find the proper professional liability insurance coverage at the least expense for my exact personal career situation. He even was so kind as to let me take the time to process all of the new information I had learned during our initial conversation, and allowed me call him back the following day with my decision. I really appreciated how I was able to speak to him again directly the next day when I called. I was not given the typical run around, and was also given valuable information that I can use to my benefit in the future as an RDH. I would highly recommend Ryan and this company to anyone who asks. Five star rating, hands down!
I have had liability insurance through Proliabilty for 5 years now and would not change it for anything. You are easy to work with, help me stay on track and renew. I have no complaints and recommend all of my colleagues to you regularly! Thanks!
Cherie Brown was very helpful in making a decision to buy this policy. Overall the application process was very easy and user friendly.
easy stressfree renewal
quick and helpful service, I will not know aobut the product unless I have a claim so I cannot address that part which is the purpose for the insurance but as far as the initial contact and obtaning the needed insurance policy, it was painless.
The online registration is user-friendly and quick! The amount of coverage offered at the price point is very wallet-friendly as well. I would definitely recommend Proliability to anyone who needs professional protection.
David was great. He was very friendly and helpful throughout the entire process.
Quick to purchase online. Needed an addendum and it was done within 24 hours. Would highly recommend this company. Also better rates compared to other companies.
Easy to apply, good coverage, and affordable pricing.
Very Easy & Convenient to Renew and/or View your Policy.
Easy and efficient to use.
maneuvering through this process is confusing
I would have given 5 stars, but I moved last year and your site won't let me change my address with suspending my account for 10 days. What's up with that?
I would recommend this company to my friends
I have not had to use the insurance and I hope you never do but it’s nice to have the peace of mind knowing you have good coverage
I had to call to ask a question about coverage and the person was very helpful, thank you!
Very quick and easy to use application process.
Julie was wonderful! Very efficient and helped me get what I needed quickly.
Excellent company Great coverage Easy renewal
Easy to use site, my state limits were available.
Easy to use, renew took literally a minute
I have utilized Probliability since my dietitic intership, over 15 years now. The website is easy to use.
It was so easy to reapply on-line. Thanks for reminding me to renew!
I use Proliability for liability insurance through my Sigma Theta Tau membership after I was advised by many other nurses to obtain personal liability insurance. The application process was quick and easy through their online resources. The price is very comparable if not lower than other sources for liability insurance and I appreciate only paying my premium annually. I have not had to use my insurance for actual legal coverage but I trust I will be provided quality service based on my current experience with Proliability.
I have had my Professional Malpractice Insurance through Proliability for over 20 years. They are helpful and ready to answer any questions I may have. It is nice knowing that one worry is taken care of.
They took care of my every need quickly and efficiently!
Easy to understand and get necessary information
My agent was great! Very helpful and knowledgeable! Thank you!
Easy to renew, there just in case I might need insurance.
Easy to sign up for and very affordable insurance. I feel confident in my coverage.
Proliability is Trustworthy.
Received flyer in mail. Did the application online. Very easy to navigate. Seems like good coverage at a great price!
Easy to renew each year and affordable professional liability insurance.
My agent was very knowledgeable and very professional, I would definetly recommend this company to my friends.
I was trying to re-new my coverage on-line. I was unable to locate the the information that was asked for, the client number. ou may want to consider making this info more visible). What caught my eye was the account number. As soon as I was connected to the agent responding to the call, he was able t direct me to the information I needed. He continued t o stay on the line with me to complete the process. He also helped me re-set my password and email address. He was polite and professional.
Initially had some troubleshooting and I had to repeat the process a couple times. But it was user friendly, and their chat center was very helpful.
David did great, helped me get policy I needed.
Pretty much a straightforward process. I appreciated the discount through my STTI membership.
Excellent assistance via telephone
The price is half that of my previous insurance provider for the same coverage amounts. I love that more options for additional coverage are available. When I got a quote, was contacted by a nice, friendly person along if I had questions or needed assistance. Very easy to sign up once I did. A full policy detail sent to me. Not like my previous company that just sends a two page binder. I fully know what I'm covered for. Looking forward to many contributed years of coverage. Prior to this, it seemed there were no other malpractice insurance providers out there, so happy to find this company.
Have been using this service for 5 years. Never had a problem.
The customer service reps are professional, knowledgeable, and courteous.
The website was easy to navigate and the representative I spoke with answered all the questions I had.
I find this company to be very easy to work with. I have been able to renew my liability insurance online in just a few minutes.
the website was easy to navigate. The information is easy to understand and very helpful in making a decision.
I have used proliability for several years and would highly recommend them to anyone.
I have used Proliability for several years now and have found them to be friendly and helpful with questions. Their on-line renewal is easy and efficient to use.
Easy renewal on website.
I was having a problem using their website to update my information -- with one simple phone call the process was done and the person who answered was plesant and respectful. I've had professional liability insurance with them since I was a student and with the quality coverage at a great rate, I wouldn't go anywhere else!
The service I received was prompt and person I spoke with was very courteous and new the product.
Easy way to renew my insurance on-line. No hassles
Really appreciate the help and hospitality I received. David Zach was very helpful and would recommend his services.