Serenity Insurance Reviews

Serenity Insurance
Serenity Insurance

Serenity Insurance Online Insurance Reviews

Kim was super helpful and I was quick and easy and affordable
The agent I spoke with was very rude and didn't want to help me. I begged for help and felt humiliated just to get a policy. Worst experience ever. He clearly didn't want or appreciate my business.
Michael was freakin AWESOME..he helped me so much..even had a few bumps in the road..but surpassed my expectations!!
Very nice and answered all the questions that I had
Doing great so far.
Good costumer service
Elisha Davis is THE reason I continue to buy my insurance with Serenity! Her attention to my needs is among the best service I have EVER received from any rep. for any company! Working with Elisha makes my day, and sometimes my MONTH! As long as She is with your Company I will remain Loyal to your Company period!
Kim was absolutely amazing and very helpful! She was very personable and answered all my questions. She took her time and I really appreciated her patience.
Serenity Insurance is the best! Kim Hunter the agent that worked with me was so friendly and helpful! THANKS KIM! Thank you Serenity Insurance for your help :)
Every time I call Serenity they are always there to help with my insurance
I'm Blessed and Grateful for Serenity Insurance!! Their prices are Extraordinary, the Staff is Professional, Generous, Honest and Patient!!!! I'm staying with Serenity Insurance, Best Instance Company I've Ever been with!! Two Thumbs Up For Y'all!! Thank You So Very Much!!!!
They were very informative. I like the service that I got. And the customer service was just as good.
I hope and pray that this is the right company for me. I am starting over again. With that said Chris in the Spokane Washington office was such a delight. He was patient beyond words and thorough. He is also friendly!. Thank you. Adriene Jones
Friendly and fast service
As a person in recovery I am grateful to have found your company. I value what you stand for and thank you for your service!
Knowledgeable agents.
Bill Parker was very informative and responsive in helping me resolve my insurance needs!
I had an awesome experience with Serenity Insurance!
Fair and reasonable. Great experience getting SR22 insurance.
My insurance agent I worked with, Michael Voss, was awesome. He was the first to call out of several insurance companies I had requested quotes o line from the night before. He listened to my needs, and gave me several quotes starting with the one he thought would best suit my needs that I discussed with him. I wrote the quote down and shopped around different insurance agencies, and not one could it. I feel good about decision to get the policy today, and didn't feel pushed into it which is rare based off my past experiences with insurance companies. Thank you!
The agent I spoke with was very nice and helpful. Very respectful and understood my situation and needs. She found us the insurance that fits our budget and needs. I am very pleased with the service and respect that was shown and I highly recommend this company to friends and family. And I also feel the Agent deserves a raise and appraisal for doing a great job.
My agent RJ did an excellent job finding insurance that was within my budget & followed through with what he told me the price would be from day one.
Your people are very kind and very knowledgeable. Thank you for all your help
The whole process was very easy. By my own fault though, I have a very high premium and it is the only negative.
They are very professional and explain every detail clearly.
The gentelmam i was on phone witth was very helpful and found me great deals and was very patient
Jen was very helpful and knowledgeable with answering my questions, with that kind of service I will be recommending serenity whenever I have the opportunity.
Was very easy and Eric was great, thank you!
Helpful and friendly make getting insurance a pleasure.
Good price and easy to reach however follow up call from them was not made as promised. I hsd to call them to make a payment
Chris is so professional and saved me money!
Michael did a great Job helping me with my insurance! He did well explaining what certain coverage's meant, and was pleasant to talk to. Thank you for making the process easy and hassle free!
Amparo was well informed, courteous, and efficient in handing my non owners policy with an SR22 attached. I have waited eight years (four years past the court completion terms) to get my driving privileges reinstated for financial as well as long-term abstinence from alcohol, which was what lead to my license being taken (as understandable). I chose not to drive a day in this period. Amparo was kind and helpful in assisting me through this process in order for me to regain privileges that I can drive responsibly. Thank you for making this a positive experience! Driving again will help my employment reach as well as allow attainable other life goals personally and in community.
Very good- simple and quick online services
Patient, knowledgable, friendly.
Paul was extremely helpful and nice. He got me an amazing rate with Progressive and I am very pleased with his hard work.
Lisa was very helpful and nice
Great price and fast service om my SR-22
Serenity Insurance - particularly Jodi Young (agent) was very helpful with respect to assisting me for my auto insurance needs. She was thorough and very professional to work with. Serenity should be proud to have her as part of their staff.
These guys are the best to work with and are pros at helping you out with your insurance needs. I worked with Harley he rocks!
They were nice, great and fast service helped me find the cheapest price!!
Customer service has been awesome, my agent Craig Bartholomew has went above and beyond to make the process as easy as possible, im not tech savvy and had some issues getting set up, i havent heard back since, so im assuming it's straight, thank you so much Craig, have a blessed holiday
Being a brand new customer, I have no experiences to relate other than the initial intake, but so far they are friendly, efficient and inexpensive.
Serenity Insurance is a very good service that help people in trouble getting an insurance, get back on the track. I really appreciate their service. Thank you
fast service exelent cmunication
Experience was very good. Rep was very helpful. He answered all my questions and got me insured very quickly.
Thanks for making it easy!
The associate who helped me, Jacki, was so incredibly kind and informative. I have a very tough driving record (including need of an sr-22). She helped get me all of the different rates I wanted to see, what I could afford, and the best deal for the best price. She told me exactly what I would be getting, the limits for everything and even my monthly payment. Brokers are usually never this thorough, even when I had a clean driving record (this is now my 3rd broker) and I can not tell you how much I appreciated this. Serenity went above and beyond my expectations! I can't thank them enough!!!
Teresa Leuth is the most helpful agent ever! She was so thorough to answer all my concerns and diligent to find the best rate.
Talked to someone who was supposed to call back and they never did, I had to call back
Luis was extremely helpful from beginning to end. He gave me time to gather information I did not have ready at the time of the phone call, called me back quickly, and answered all my questions appropriately. I also got a great price for sr22 insurance, as well as regular liability insurance for someone else. You rock
Wonderful customer service from Lisa! Absolutely amazing.
These people know what they are talking about. Edna A. saved me literally thousands of dollars just because of her extensive knowledge in this business and what is and is NOT needed to meet state DMV requirements. None of the countless other 'insurance experts' knew what she knew. So professional, so smart, don't go anywhere else.
Received quick and good service when looking for auto insurance coverage.
It was great no problems overall a great experience
I spoke with Paul and he explained everything I needed to know about sr22 insurance simply and got me a good policy.
Mkayla was very helpful and did everything she could to help me. Very patient, understanding, and sweet. And explained everything I asked about. She was great.
Jason Zimmerman was awesome and just very friendly and this is the cheapest insurance I could find.
Great customer service, they called back immediately ,good communication explaining things. I was really happy... thank you
Representative was compassionate and very helpful as well as knowledable
The online initial process was quick and before I finished it, Dwayne called me and took me through the whole process in a timely manner to address all my needs/questions and begin insurance coverage within a 1/2 hour.
Great customer service and never a long wait to speak with a customer rep. Also the insurance prices are the best I've ever found!
Fast, easy, and good customer serive.
Excellent customer service, they explained me everything and offer me the best price of all...
My experience was quick and easy
My agent Edna simply rocks
Great experience even during a tough time!
Best experience ever
Honest, responsive, easy to work with.
Serenity has always been responsive, helpful, and knowledgeable about finding the best fit for my insurance requirements, since the very first time I utilized their service. Lisa and Monique went well beyond my expectation. Thank you.
Management cares about their customers. Used for SR22 insurance. Knowledgeable and responsive when an issue arises.
I always have the best customer service when calling. They go above and beyond to help me.
The sales rep who worked with me and ultimately found me a coverage that is affordable and I feel adequetly protected. He was not pushy, or impatient. Took time to Answer my questions thoroughly which was nice.
I'm very happy with your company.
Very good service, nice price, no hassles.
Terssa was an Excellent representative, love the fact that she called me and expressed that she was just checking up on me and letting me know she was still available if need be. Won me over!
Chris was super helpful... Everything got done in timely manner and acccurately. Any future problems(hopefully none) will definitely be directed his way!
Theresa helped me get the correct insurance for one of the most confusing processes going state to state between va and pa. Va is so outdated and strict that i thought id never get my license back after sitting in my car to let my phone charge an hour and a half from home, yes impaired but not driving, and then got stolen away to meet the bed bugs in albemarles holding cell. What she did was a blessing to clear up this storm that va conjured for me
The women I talked to was very nice tried to help me the best she could (funny to) I’m very happy with what I got all in all thank you
Fast a curtious customer service. Great rate on insurance!!
Everyone was very helpful and made me feel comfortable. I felt like every question I had was answered. Everyone was very friendly and seemed to actually care! Thank you!!!
Paul my insurance agent is really understanding and walks me through everything that I need and answers any of my questions. Also this is the lowest insurance I can even seem to afford especially with the owi I have attained. Great company
Took too long too notify dmv ...
I was pleased with everything that Serenity Offered as my coverage fits my needs and the service is great!
Bill helped me get insurance. He was efficient, polite, and very helpful explaining the plan to me. Thank you serenity group!
Caring ,excellent listening skills quick problem solver, and resolution experts
From beginning to end, efficient, friendly, best value. Highly recommended!
Wonderful, fast,easy,service!!! I would recommend to anyone especially if you are needing SR 22 to get back on the road!
I called Serenity late one evening to acquire SR-22 insurance so that I could renew a suspended driver's license. Harley, a representative with Serenity, was paceint, personable and informative. He made an unbearable experience bearable and put me at ease. Would definitely recommend Serenity.
We had unique needs and Paul got us great insurance for a very reasonable rate. We are very happy.
I had the easiest experience while buying from this insurance company. Everything feels straightforward and immediate.
Fast friendly service
Fast and friendly customer service!
I didnt have any problems...the best quote i got than any other insurance co.
Dwight was awesome!! He got me the lowest quotes available and was available and very knowledgeable when I called back with questions.
Excellent service very clear and concise information on my policy.
Great Experience. THANKS
Etna was very helpful. Even though I called several times, she was patient with me every time. Getting a dwi is never good and not worth it in the first place. Finding a good rate for insurance after a dwi is an even tougher process. It's good to know that the Serenity Group is a company that is out there to help.
I got what I need to be done thank u so much